Privacy Policy
Last Updated: July 2026
At Sabana Luxury Spa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information obtained through our website, phone calls, WhatsApp communications, appointment bookings, and spa services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. About Us
Business Name: Sabana Luxury Spa
Address:
2295, Rajguru Marg, Chuna Mandi, Paharganj, New Delhi, Delhi 110055
Phone: +91 88825 31012
Website: www.sabanaluxuryspa.com
2. Information We Collect
We may collect certain information when you interact with our website or contact us regarding our services.
Personal Information
This may include:
Full Name
Phone Number
Email Address
Appointment Preferences
Booking Information
Service Requests
Communication Details
Website Information
When you visit our website, we may automatically collect:
IP Address
Browser Type
Device Information
Pages Visited
Date and Time of Visit
Referral Source
Website Usage Information
This information helps us improve our website and customer experience.
3. How We Use Your Information
The information we collect may be used for:
✔ Appointment Booking and Confirmation
✔ Customer Support
✔ Service Inquiries
✔ Website Improvement
✔ Business Operations
✔ Responding to Requests
✔ Sending Booking Updates
✔ Improving User Experience
✔ Maintaining Security and Fraud Prevention
We use information only for legitimate business purposes.
4. WhatsApp, Phone & Contact Forms
When you contact us through:
Phone Calls
WhatsApp Messages
Website Contact Forms
Online Booking Forms
we may collect the information you voluntarily provide.
This information is used solely for communication, appointment scheduling, and customer support purposes.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website performance and user experience.
Cookies help us:
Understand website traffic
Improve website functionality
Analyze visitor behavior
Enhance user experience
You may disable cookies through your browser settings if desired.
6. Google Analytics & Advertising
Our website may use services such as:
Google Analytics
Google Ads
Google Business Profile
Google Tag Manager
These services may collect non-personal information regarding website usage and visitor interactions.
This data helps us improve website performance and marketing effectiveness.
7. Facebook & Meta Services
We may use Facebook and Meta advertising tools, including:
Facebook Pixel
Meta Ads
Remarketing Services
These platforms may collect anonymous website interaction data according to their own privacy policies.
Users can manage advertising preferences through their respective platform settings.
8. How We Protect Your Information
Sabana Luxury Spa takes reasonable measures to protect personal information from:
Unauthorized Access
Misuse
Disclosure
Alteration
Loss
While we implement security measures, no internet-based system can guarantee complete security.
9. Information Sharing
We do not sell, rent, or trade customer information to third parties.
Information may only be shared:
When required by law
To comply with legal obligations
To protect business rights and security
With trusted service providers assisting in business operations
Any such sharing is limited to necessary purposes.
10. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of external websites.
Users are encouraged to review the privacy policies of any third-party websites they visit.
11. Data Retention
We retain information only for as long as reasonably necessary to:
Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
Improve customer service
Information that is no longer required may be securely deleted.
12. Your Rights
Depending on applicable laws, you may have the right to:
✔ Request access to your information
✔ Request correction of inaccurate information
✔ Request deletion of personal information
✔ Withdraw consent where applicable
✔ Contact us regarding privacy concerns
To exercise these rights, please contact us using the information provided below.
13. Children's Privacy
Our services and website are not intended for children under the age of 18.
We do not knowingly collect personal information from minors.
If we become aware that information from a minor has been collected, reasonable steps will be taken to remove such information.
14. Changes to This Privacy Policy
Sabana Luxury Spa reserves the right to modify or update this Privacy Policy at any time.
Any changes will be posted on this page with the updated revision date.
Users are encouraged to review this policy periodically.
15. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us:
Sabana Luxury Spa
📍 Address:
2295, Rajguru Marg, Chuna Mandi, Paharganj, New Delhi, Delhi 110055
📞 Phone: +91 88825 31012
🌐 Website: www.sabanaluxuryspa.com
🕒 Business Hours: 09:00 AM – 11:30 PM
Consent
By using the Sabana Luxury Spa website, contacting us, booking appointments, or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.