Terms and Conditions
Last Updated: July 2026
Welcome to Sabana Luxury Spa. These Terms and Conditions govern your use of our website, services, and facilities. By accessing our website, contacting us, or booking any service, you agree to comply with these Terms and Conditions.
If you do not agree with any part of these terms, please discontinue the use of our website and services.
1. About Sabana Luxury Spa
Business Name: Sabana Luxury Spa
Address:
2295, Rajguru Marg, Chuna Mandi, Paharganj, New Delhi, Delhi 110055
Phone: +91 88825 31012
Website: www.sabanaluxuryspa.com
Business Hours: 11:00 AM – 11:30 PM
2. Appointment Booking Policy
Appointments may be booked through our website, phone call, WhatsApp, or direct visit.
Booking confirmation is subject to availability.
To ensure your preferred time slot, advance booking is recommended.
Sabana Luxury Spa reserves the right to reschedule appointments in exceptional circumstances.
Walk-in guests may be accommodated based on availability.
3. Arrival Policy
Guests are requested to arrive at least 10 minutes before their scheduled appointment.
Late arrivals may result in a shortened session to avoid affecting other appointments.
The full treatment fee may still apply for significantly delayed arrivals.
4. Cancellation & Rescheduling Policy
Guests should notify us as early as possible if they wish to cancel or reschedule an appointment.
Repeated last-minute cancellations may affect future booking availability.
Sabana Luxury Spa reserves the right to refuse bookings in cases of repeated no-shows.
5. Payment Policy
Payment must be completed through approved payment methods.
Prices for services may change without prior notice.
Promotional offers and discounts are subject to specific terms and availability.
All applicable taxes, if any, will be charged according to applicable laws.
6. Service Availability
All services are subject to therapist availability, operational requirements, and appointment scheduling.
Sabana Luxury Spa reserves the right to modify, discontinue, or replace any service without prior notice.
Certain services may not be available during peak hours or special occasions.
7. Health & Safety
Guests are responsible for informing staff about any medical conditions, allergies, injuries, or health concerns before receiving services.
If a guest has a medical condition that may affect spa treatments, consultation with a qualified healthcare professional is recommended before booking.
Sabana Luxury Spa reserves the right to decline services if a treatment may not be suitable for a guest's health condition.
8. Guest Conduct
To maintain a comfortable environment for all guests:
Respectful behavior is expected at all times.
Harassment, abusive language, or inappropriate conduct will not be tolerated.
Sabana Luxury Spa reserves the right to refuse service to any individual engaging in disruptive or inappropriate behavior.
Guests are expected to follow staff instructions regarding safety and facility usage.
9. Personal Belongings
Guests are responsible for their personal belongings.
Sabana Luxury Spa shall not be responsible for lost, stolen, or damaged personal items brought onto the premises.
Guests are advised to keep valuables secure at all times.
10. Hotel Massage Service
Hotel massage services are subject to availability and location coverage.
Advance booking may be required.
Service availability may vary depending on hotel policies and operational conditions.
Sabana Luxury Spa reserves the right to refuse or cancel hotel service requests where service conditions cannot be reasonably met.
11. Website Usage
All content on this website, including text, graphics, images, logos, and design elements, is the property of Sabana Luxury Spa unless otherwise stated.
Users may not:
Copy website content without permission
Reproduce website materials
Modify website content
Use content for commercial purposes without authorization
Unauthorized use may violate applicable intellectual property laws.
12. Intellectual Property Rights
The Sabana Luxury Spa name, logo, branding elements, graphics, and website content are protected by applicable intellectual property rights.
No material may be copied, distributed, or reused without prior written consent.
13. Third-Party Links
Our website may contain links to third-party websites for informational purposes.
Sabana Luxury Spa does not control or guarantee the accuracy, reliability, or content of third-party websites.
Accessing external websites is at the user's own discretion and risk.
14. Limitation of Liability
While we strive to provide accurate information and quality services, Sabana Luxury Spa shall not be held liable for:
Temporary website interruptions
Technical errors
Third-party service issues
Indirect or consequential losses arising from website usage
Circumstances beyond reasonable operational control
Use of our website and services is at the user's discretion.
15. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website and services, you agree to the collection and use of information as outlined in our Privacy Policy.
16. Changes to These Terms
Sabana Luxury Spa reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Changes become effective immediately upon publication on this website.
Users are encouraged to review this page periodically.
17. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Sabana Luxury Spa
📍 2295, Rajguru Marg, Chuna Mandi, Paharganj, New Delhi, Delhi 110055
📞 +91 88825 31012
🕒 Open Daily: 09:00 AM – 11:30 PM
Acceptance of Terms
By accessing this website, booking an appointment, or using any service provided by Sabana Luxury Spa, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.